Terms and Conditions DEMO Terms and Conditions DEMO

How do I select demo racquets?
Click "Choose your Racquets" then select 1 to 2 demo racquetsf rom the selection provided. Click "Add to Cart" and you will be directed to the checkout page where you may enter your payment information. For any additional questions regarding demos, please call our shop at (239) 236-5190.

How long can I keep my demos?
We will ship the demo racquets via UPS or USPS 2-3 day shipping. You should receive your demos within 2-3 business days of placing your order. You have one week from the day you receive the demos until you need to return them. For example, if you receive the demos on a Monday, you will need to ship them back the following Monday with the pre-paid label provided in the box.

How do I ship them back?
Return the demos using the original box and return shipping label provided.  Drop the box off at a UPS drop off location. (Go to UPS.com to find the location nearest to you.) DO NOT leave the demo racquet box  unattended or with any other carrier other than UPS.  If you have any questions, please call our shop at (239) 236-5190.


What if I don't return them on time?
In order for all of our customers to have a chance to demo our racquets, it is important that they are returned to us on time. You will receive a reminder e-mail prior to the return date. If the racquets are shipped back late, you will be charged $20.00 per racquet, per week that it is late. If we are unable to reach you after 15 days late, your credit card will be charged the full retail price for each racquet.

There are no additional fees when you return the racquets, assuming you've returned them on time.

    How do I select demo racquets?
    Click "Choose your Racquets" then select 1 to 2 demo racquetsf rom the selection provided. Click "Add to Cart" and you will be directed to the checkout page where you may enter your payment information. For any additional questions regarding demos, please call our shop at (239) 236-5190.

    How long can I keep my demos?
    We will ship the demo racquets via UPS or USPS 2-3 day shipping. You should receive your demos within 2-3 business days of placing your order. You have one week from the day you receive the demos until you need to return them. For example, if you receive the demos on a Monday, you will need to ship them back the following Monday with the pre-paid label provided in the box.

    How do I ship them back?
    Return the demos using the original box and return shipping label provided.  Drop the box off at a UPS drop off location. (Go to UPS.com to find the location nearest to you.) DO NOT leave the demo racquet box  unattended or with any other carrier other than UPS.  If you have any questions, please call our shop at (239) 236-5190.


    What if I don't return them on time?
    In order for all of our customers to have a chance to demo our racquets, it is important that they are returned to us on time. You will receive a reminder e-mail prior to the return date. If the racquets are shipped back late, you will be charged $20.00 per racquet, per week that it is late. If we are unable to reach you after 15 days late, your credit card will be charged the full retail price for each racquet.

    There are no additional fees when you return the racquets, assuming you've returned them on time.

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